Poe2 Terms & Conditions

Poe2 is an international online gaming and betting platform operated specifically for users in Bangladesh. These Terms and Conditions apply to all services, games, betting, and promotions.

To use poe2's services, you must meet the following requirements:

• You must be at least 18 years of age.
• Participating in online gaming and betting must be legal under the laws of your country of residence.
• You are playing in your own name and with your own funds, not on behalf of anyone else.
• All information you provide on this platform is truthful and accurate.
• You are not a resident of any restricted country or region.

Poe2 reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend checking this page regularly.

Opening an account on poe2 is completely free. However, you must provide accurate and complete information at the time of registration. Accounts created with false information may be suspended at any time.

Account Registration Rules:

• Only one account is permitted per person, household, device, or IP address.
• The mobile number or email used during registration must belong to you.
• Keep your password strong and never share it with anyone.
• If you notice any suspicious activity on your account, contact poe2 support immediately.
• The account holder is solely responsible for the security of their account.

KYC Verification: Identity verification is required before your first withdrawal. You will need to submit a copy of your national ID or passport along with proof of your current address. Withdrawal requests cannot be processed until the KYC process is completed.

Poe2 reserves the right to decline account registration without providing a reason. Similarly, if unusual or suspicious activity is detected on an account, it may be temporarily suspended pending investigation.

Poe2 supports deposits and withdrawals via Bangladesh's most popular mobile financial services — bKash, Nagad, and Rocket.

Deposit Rules:

• Minimum deposit amount is ৳100 BDT.
• Deposits are typically credited to your account within seconds.
• Only payment accounts registered in your own name may be used.
• The use of third-party payment accounts is strictly prohibited.

Withdrawal Rules:

• Minimum withdrawal amount is ৳500 BDT.
• Withdrawal requests are typically processed within 24 hours.
• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals will not be processed without KYC verification.
• A specified wagering requirement must be met before bonus funds can be withdrawn.

Poe2 regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and loyalty rewards. Each bonus comes with specific terms and conditions that must be met.

General Bonus Terms:

• Every bonus comes with a wagering requirement, typically 10–35x the combined total of the deposit and bonus amount.
• Winnings earned using bonus funds are subject to a maximum withdrawal limit.
• Bonus funds may not be valid for all games — certain restrictions may apply to specific titles.
• Only one bonus can be active at a time; a new bonus cannot be activated while another is in progress.
• Bonuses are generally valid for 7–30 days; any unused bonus will be automatically cancelled upon expiry.
• If evidence of bonus abuse is found, the account may be suspended or terminated.

Poe2 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time. In any dispute related to bonuses, poe2's decision is final.

Separate rules apply to Sports Betting and casino games on poe2, though certain general rules apply across all types of betting.

General Betting Rules:

• Once a bet is confirmed, it cannot be cancelled.
• Bets will not be accepted if your account balance is insufficient at the time of placing.
• Poe2 reserves the right to void any bet placed due to a system error.
• All games use third-party certified RNG.

Special Rules for Sports Betting:

• Odds in live betting can change at any time.
• If an event is cancelled or suspended, the stake will be refunded.
• Any bet found to be based on match-fixing or insider information will be voided and the account suspended.
• Poe2 reserves the right to set a maximum stake amount on any bet.

The following activities are strictly prohibited on the poe2 platform. Violations may result in permanent account termination and forfeiture of your balance:

• Multiple Accounts: Creating multiple accounts for the same individual or household.
• Use of Bots: Using automated software, bots, or scripts to play games or place bets.
• Bonus Abuse: Placing artificial bets or colluding to circumvent bonus rules.
• Fraud: Chargebacks, credit card fraud, or any other form of financial misconduct.
• Hacking: Attempting to gain unauthorized access to the system.
• Money Laundering: Using the platform to launder illicit funds.
• Third-Party Payments: Using a payment account registered in someone else's name.
• Account Sale or Rental: Sharing or selling your account to another person.

Poe2 reserves the right to investigate any suspicious activity and, where necessary, report it to the relevant law enforcement authorities.

Poe2 believes gaming should be a source of entertainment, not addiction. We genuinely care about the mental and financial well-being of every one of our users.

Poe2 provides the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Control how much you bet within a given period.
• Loss Limit: A loss limit that prevents further play once a set amount has been lost.
• Session Time Limit: Set a limit on how long you play in a single session.
• Cooldown Period: Take a break for anywhere from 24 hours to 30 days.
• Self-Exclusion: Deactivate your account long-term or permanently.

If you think you or someone you know may have a gambling problem, please reach out to our support team. We're always here to help.

Poe2 takes the protection of your personal data seriously. Our full privacy policy is published separately.

In summary, poe2 makes the following commitments:

• Your personal information will never be sold to third parties.
• Your information is used solely for service delivery, KYC verification, and legal compliance.
• All transactions and communications are secured with 256-bit SSL encryption.
• We comply with GDPR and all applicable international data protection laws.

For more details, visit our Privacy Policy Visit the page.

You can request to close your account at any time by contacting our support team. Please make sure to withdraw any remaining balance before your account is closed.

poe2 reserves the right to suspend or terminate accounts in the following circumstances:

• In the event of a breach of these Terms and Conditions.
• Opening an account with false or misleading information.
• In cases of fraudulent or suspicious activity.
• In the event of a failed KYC verification.
• Upon instruction from law enforcement authorities.

If an account is terminated due to a violation of our rules, any remaining balance and bonuses may be forfeited.

Poe2 reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via their registered mobile number or email.

Continued use of the platform after any update will be considered acceptance of the revised terms. We recommend checking this page regularly to stay informed.

Contact Us:

• Email: support@poe2.wine
• Live Chat: Available 24/7 on the poe2 platform
• FAQ: our FAQ page View